Delivery & Returns

Delivery Details

  • €5.95 within Republic of Ireland
  • €10.95 to the United Kingdom
  • Europe and Rest of world delivery charges as per Postal costs. The relevant delivery charge will appear at the time of payment.


Delivery Arrival

We use Fastway delivery service who are operating as normal (Monday to Saturday over Christmas) & have a strict non-contact delivery service in place. Once we process an order we send an email with its specific Fastway tracking number for Irish & UK orders, or an An Post tracking number for European and Rest of Wold orders.


On average deliveries are arriving within 2-3 days in the Republic of Ireland, and 3-4 days to the United Kingdom.

Deliveries ordered over the weekend will be processed on Monday morning.

If you are unable to receive your order at your usual address, please state an alternative location to send the goods and arrange for someone to accept the delivery on your behalf.

Returns Policy On Receipt of the Goods

If you are in any way unhappy with the contents of your order on receipt, please contact us as soon as possible to allow us the opportunity to resolve the problem:

All goods must be inspected by you upon receipt and any damage in transit or shortages must be notified to MerryOleMick.com within 48 hours of receipt. No claims for damage in transit or shortages will be considered after this period.
Where goods have been damaged in transit, we will arrange for collection and offer you the choice of a replacement or refund at no extra cost to you. In circumstances where the packaging is clearly damaged on arrival, it would be helpful to us in resolving any problem, if, when signing to accept delivery, you could write Box damaged on the delivery record.
Where goods are found to be faulty on receipt, we will arrange for collection and offer you the choice of a replacement of refund at no extra cost to you.
If you receive your order in good condition but you consider any item to be unsuitable, you may return it for a refund provided that you do so within 14 days of receipt and the item is returned in its original sale-able condition and in its original packaging. In these circumstances you will be responsible for meeting the full cost of the return carriage. Products returned incomplete, damages or used by the customer will not be accepted under any circumstances.
WARRANTY- FAILURE WITHIN THE GUARANTEE PERIOD

Proof of purchase must be supplied before warranty repairs can be accepted. Where products fail during the guarantee period, MerryOleMick.com will on inspection, if the fault is confirmed to be due to a manufacturing fault, arrange repair (or replacement if the product cannot be repaired). If however the fault is found to be due to normal wear and tear, misuse or accidental damage, we will provide a quote for rectifying the problem and you will be responsible for meeting the cost.

 

Accidental Damage

For products which sustain accidental damage we will be happy to provide a quote for repairs to the product. In these circumstances you will be responsible for meeting any carriage charges.

 

Safety Standards

All products sold on this site comply with either EU or UK safety regulations.